Delivery charges
Delivery within New Zealand varies dependant on your order and location. These charges will be displayed at checkout with your order.
For international delivery outside of New Zealand, charges will be displayed at checkout with your order.
Delivery within New Zealand
Estimated courier times are 2-5 business days for North Island and 1-2 business days for South Island. Rural deliveries will take an extra 2-3 days. Please keep in mind this does not take into account your order processing time.
We don't recommend delivery to a building site. To assist with the safe delivery of your lighting, please provide a secure delivery address with your order.
All orders require a signature on delivery.
International delivery
We deliver world-wide with Fedex and DHL. Transit times are approximately 7-10 business days.
Please keep in mind this does not take into account your order processing time.
Inspection of goods
Upon delivery, the Customer is expected to inspect for damage before signing the Proof of Delivery Form or PDA screen. By signing the goods as ‘Received in Good Condition' you are waiving the right to claim for damaged goods.
Customs duties
It is the sole responsibility of the Customer to pay any and all customs/import duties that may arise as a result of international sales. Once dispatched, Nightworks Studio is not responsible for any payment of duties and taxes, which may be required for the Goods to be released to the Customer.
Storage Fees
Due to insurance and space limitations, no storage can be provided for more than 3 weeks from order completion and notification. Storage fees will be incurred at the rate of NZD $50 per week and invoiced prior to delivery of order.
If orders are not fully paid within 3 months after completion, Nightworks Studio reserves the right to retain products and consider the order cancelled without refund.
